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Network Infrastructure: State of the Art
 

 

 


 

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Network & Data Center

Network & Data Center | Bandwidth | Security |

The Web Engine Network Network Operations Center (NOC) is served by separate high-speed fiber optic connections and utilizes multiple Tier-1 Internet backbone providers. The facility is fitted with waterless fire-suppression systems, UPS and back-up generators, and environmental controls to ensure high-quality, uninterrupted service. The NOC is continuously monitored 24 hours a day, seven days a week. We've taken several crucial measures to make our world-class network infrastructure reliable and secure:

Imagine having the top 10 Tier One Providers in 1 location.

Now Imagine have a routing technology that is smart enough to choose the best route from one of the top 10 providers!

Web Engine Network supplies an innovative way of using the existing Internet network infrastructure to route your data and avoid the Internet's points of congestion. We utilize an Overlay Network that is armed with intelligent routing technology to get your data from point A to point B in the fastest, most reliable, and least-congested path possible.

Unlike some providers who randomly choose public NAPs or private peering points, Web Engine Network routing technology immediately sends customer data out along the correct Internet backbone. For Web Engine Network customers, the optimizing effects of our proprietary network architecture and advanced routing technologies dramatically boost performance.

Physical security for safeguarding your site and data
The latest in camera systems monitors both interior and exterior facilities around the clock. Access is limited to authorized personnel only, and strictly enforced by electronic access cards, biometric scanning, and guards.

Environmental control features for maximum reliability
To reduce downtime, our data center feature advanced fire suppression systems, surge suppression, specialized heat and smoke sensors, separate fire zones below the floor and above the ceiling, raised flooring for improved server environment, as well as temperature, humidity, static and airborne particle controls.


Redundant systems to maximize your connectivity and uptime
We build in redundancy to ensure that your site is open for business. This includes Cisco routers, Layer 2 and 3 switches, our power system generator in addition to our regular grid electrical power, and our backbone. Each server is protected by our fire suppression system and multiple air conditioning systems (HVAC: Heating Ventilation Air Conditioning). In addition, we keep a supply of drives, network cards, processors, motherboards and every other piece of equipment that has even a remote chance of failure. We also use a multiple-SCSI backup cluster system for data storage and recovery.

Unparalleled customer service support for fast problem resolution
Web Engine Network Network Operations Centers provide 24/7/365 monitoring of our customers' servers, network status and our connectivity to upstream backbone providers. Our expert technicians identify potential issues and provide resolutions before any problems occur. With access to servers from the monitor room, support and administration personnel continually monitor systems, answer customer questions online and on the telephone and troubleshoot any problems

Overall Features of Web Engine Network Network
Three Geographically distinct locations for added redundancy and high network performance.

Three Tier-1 providers with a focus on International peering, redundant network design, and overall unlimited capacity.

Two facilities have been up and running for over 3 years with an established uptime of over 99.99% and 100% combined uptime between any 2 data centers. At no time in the past 3 years have more than 1 of the facilities been unreachable via the Internet.

Web Engine Network has direct support from all network administrators that includes the ability to control routes, peering, and network functionality.

Web Engine Network has 24-hour onsite support at all facilities via our direct employees.


Bandwidth

High Bandwidth Hosting is a highly competitive industry. In today's market, hosting providers typically have to leverage bandwidth as a major selling point to attract new customers. Some hosting companies offer a large quantity of bandwidth upfront, but fail to tell customers how much it would cost to go over their monthly-allotted bandwidth usage. This bandwidth overage can become very expensive to a customer who has not been educated on how to monitor bandwidth usage before they signup for hosting services. For some high bandwidth hosting companies, bandwidth overages can increase revenues significantly while costing customers hundreds, even thousands of dollars in added expenses.

For example, let's say you receive 40 GB of bandwidth from your high bandwidth hosting provider on a monthly basis. One day you have a significant increase in traffic to your web site and your bandwidth usage climbs to 500 GB. Then you receive a bill for $300 on top of your current monthly price for bandwidth overages. That calculates to $1.00 per GB for the 300 GB over your 200 GB monthly-allocated bandwidth. Most likely, your provider didn't warn you of the potential overage, nor did they give you the resources to pre-purchase bandwidth upgrades. If this were to happen to you every month for one year, it would end up costing you thousands of pounds in expenses you could have avoided.

At Web Engine Network, we handle high bandwidth hosting differently. We have an open and honest policy where you are informed upfront about all your high bandwidth hosting options including where to find the resources to monitor and set up notifications of your bandwidth usage, pre-purchase bandwidth upgrades at affordable prices, and many other highly-competitive advantages. Our best of breed high bandwidth hosting offering features ultra accurate measurements, one-way traffic count, super flexible pay-as-you-go billing, up-to-the-minute statistics, and our exclusive Bandwidth Alert System. These are just a few of the features you receive with Web Engine Network's high bandwidth servers.

Security

Maintaining a secure server is as important to our staff as it is to you. Keeping out unwanted hackers, viruses, and worms insures the overall stability of our network and our hosting environment. Take our word for it a single attack on a single server can cause some serious damage.

We start right from the beginning providing a server that has the latest patches, upgrades, and security fixes in place. After applying the numerous patches and security fixes on our servers, the OS is tweaked to disable other threats such as disabling ICMP traffic, a solid port scan using NMAP, and lockdown of files only the root or administrator should have access to.

We go to great extremes to make sure our servers are secure on our network.

We use Port Sentry Linux Root Kit Check software and we have a dedicated team of security analysts evaluating our network on a daily basis to help eliminate threats. We do not allow IRC servers, hate sites, or servers that could in any way cause harm to our network or the other servers hosted in our environment.

In the end we care about the overall well being of our network and will go to great lengths to maintain this environment. Our goal is to maintain a network for people who rely on a secure work environment and we eliminate threats before they take place.

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